Consumer Protection

Experts warn that gym memberships can be tricky to cancel, but there are ways to ensure you're treated fairly.

As experts push to strengthen Australia's privacy laws, many car makers are gathering data and potentially selling it to third parties.

Telecommunications consumers lodged 14,671 complaints between October and December 2023, an increase of more than 13 per cent compared with the previous quarter.

The former chair of the ACCC takes aim at electricity providers, banks, airlines, supermarkets, and other big businesses in his new report on price gouging and unfair pricing practices.

There are calls for an ASIC investigation after an Indigenous pensioner was charged an annual insurance premium of almost $10,000 by QBE for an asbestos-clad home in a remote town in Western Australia.

The ACCC is investigating the disparity between supermarket check-out prices and farmgate prices and one thing it could recommend is a mandatory code of conduct. But would it make the market fairer for growers?

Julia and Matthew Mooney thought they'd be celebrating the new year in their new unit on Queensland's Sunshine Coast. Instead, they're back to square one in their property search.

Australia's consumer rights watchdog sees a sharp increase in Australians citing the popular accommodation site when reporting they've been scammed.

Australian cryptocurrency entrepreneur Sam Lee has been charged over a $US1.89 billion fraud scheme alongside two others.

Farmers say the current food supply chain model is a "broken system" that gives supermarkets too much power and long-term solutions are needed.

One of Australia's richest men Andrew Budzinski faces a class action over allegations that he and his company, IC Markets, misled thousands of everyday investors who may have collectively lost hundreds of millions of dollars trading in risky financial products.

It may seem abundantly clear grocery prices are going up as you unload your trolley, but determining supermarket price-gouging is more complicated than it might seem. 

More than four million people attempted to buy tickets for Taylor Swift's Australian concerts but experts warn resale tickets are causing a "cruel summer" for fans who fall victim to a scam surge. 

A Perth woman thought she was calling her insurer to make a claim, but found herself caught up in a scheme that whisked her car away and cost more than $6,000 to undo.

Credential stuffing has long been used as a form of cyber crime, but a recent rise in attacks has affected thousands of Australians. Here's what credential stuffing is, how it works, and how you can protect yourself.

Authorities say nine customers had their SIM cards illegally swapped without them knowing, and five of them together lost more than $160,000.

Thousands of Australians with online accounts to local fashion, fast food and entertainment businesses have been targeted in the latest wave of scams. If you noticed unauthorised activity on your online shopping account, we'd like to hear from you.

Some of The Iconic's customers have been caught out by the aftershocks of a "credential stuffing" attack, but a cybersecurity expert says common shortcuts have put shoppers at greater risk without them knowing.

Online retailer The Iconic has failed to provide basic security measures to verify its customers' payment details when placing an order, putting its 2.1 million customers at risk of being defrauded, cybersecurity experts say

Online retailer The Iconic has vowed to refund customers who have been left out of pocket by thousands of dollars after their accounts were compromised and fraudulent orders were made without their permission.

Grocery prices rose and major supermarkets made billion-dollar profits last year, but Bundaberg farmer Trevor Cross fears rock-bottom produce prices will force him to leave the industry he loves — and there are many others like him.

The desperation and despair of flood victims has been laid bare by submissions to a federal inquiry into the insurance industry's response to the 2022 floods, which resulted in claims worth a total $7.4 billion being lodged.

As the cost-of-living crisis plunges more households into financial uncertainty and at least one-third of Australians struggle to make ends meet, it's more important than ever to ask yourself: how financially resilient am I?

As cash use for everyday transactions declines, regulators ponder how soon Australia may go cashless or whether Australians may have to bear the costs of using cash.

Australia's National Anti-Scam Centre has received reports of fraudsters using funeral live streams to steal people's card details, with a Queensland funeral home "dismayed" to find its clients targeted via a Facebook friend request.